Principal Consultant

Ms. Thai-Chen is an Executive specializing in Management and Information Technology Consulting. Her diverse experience extend to Operations Change Management, Program and Project Management, and Information Technology system implementation. She currently consults with companies in Mortgage Lending, Financial Services, Manufacturing, Hi-Tech, Education, and State & Local Government. Mimi’s proven project leadership and people management experience resulted in ROI improvement for many clients. She is also a lecturer at Cal-State Polytechnic, Pomona and an active member of Project Management Institute(PMI).

Highlights of Accomplishments:

  • In her most recent roles as Program Management Office for Beckman Coulter, Option One Mortgage Corporation, Wholesale Division of Countrywide Funding, and Amcor Sunclipse (2002 – Present). Mimi successfully assisted companies in identifying initiatives and projects that are strategically aligned with their business goals & objectives, and helped companies increase the success of project execution by implementation of the following:
    • Establishment of Enterprise Prioritization: Model (metrics), Processes and Governance
    • Portfolio Management, Analysis and Recommendation
    • Establishment of project measurement and processes for post implementation assessment
    • Project Management Methodology, Standards & Processes (based on PMI)
    • Setup of PMO organization structure, and creation of Roles & Responsibilities
    • Resource Management, In-house project management skill development and training
      Implementation of portfolio & project management tools such as Planview and Microsoft Project Server. Promotion of internal “knowledge management, sharing & reused” by building & maintaining of reusable project artifacts, deliverables, and templates.
    • Projects successfully implemented include: Loan Pipeline tracking, management & reporting system, Launch of B2B loan origination system for SubPrime loan brokers, Launch of B2B on-line storefront for packaging goods, Launch of Intranet Website, Deployment of enterprise RightFax system, and deployment of wireless technology to sales force.
  • In her role as a Principal for IBM Global Services, Mimi successfully built and managed a practice of 50+ consultants, specifically focused on sales and delivery of eBusiness and eCommerce (B2C, B2B) solutions. Clients served included a major School District (LAUSD), a major entertainment company (Time-Warner), a sportware designer retail/distribution company (Patagonia), a major consumer products/distribution company (Nestle) and a major financial services institution (Citicorp). (1999 – 2002)
  • As a Senior Manager in the Management Consulting practice for Ernst and Young, LLP, Mimi successfully managed over $14M engagements with teams of 150+ members. Client serviced included major financial services institutions (AVCO Financials) and construction (FLUOR) companies. Engagements included Business Process Transformation, Development & Deployment of Loan Origination systems, and Enterprise Resource Planning (ERP) Packaged implementation. (1994-1998)

She is also a lecturer at Cal Poly Pomona, School of Business Administration, Technology & Operations Management Dept. Many of her lectures includes undergratuate courses such as:

  • Principles of Management, Leadership, Entrepreneurship, e-Business Startup and Development,
  • Systems Development & Implementation, e-Business Technology, e-Business Practicum.

Mimi holds a MBA from Pepperdine University, and a B.S. in Computer Science from University of Southern California. She is also an active member of PMI (Project Management Institute).
 

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Ms. Mimi Thai-Chen